Business and ecommerce
Margin, markup, conversion and churn rates, commissions and variance for people who run the numbers.
- Business and ecommerce
How to calculate profit margin
Profit margin is profit divided by revenue, times 100. Gross, operating and net margin worked from one income statement, plus the per-product version.
- Business and ecommerce
Markup vs margin: the difference and how to convert between them
Markup is profit divided by cost; margin is profit divided by price. The same sale gives different percentages. Conversion formulas both ways and a lookup table.
- Business and ecommerce
How to set a price for a target profit margin
To hit a target margin, divide the cost by 1 minus the margin. Why multiplying cost by 1 plus the margin falls short, and how discounts eat into margin.
- Business and ecommerce
How to calculate conversion rate and compare it between periods
Conversion rate = conversions ÷ visitors (or sessions) × 100. How to choose the denominator, read a funnel step by step, and avoid overreacting to small samples.
- Business and ecommerce
Click-through rate (CTR): formula and examples
CTR = clicks ÷ impressions × 100. Examples for ads, emails and search results, and why the CTR across several campaigns isn't the average of their CTRs.
- Business and ecommerce
How to calculate customer churn rate and retention rate
Churn rate = customers lost ÷ customers at the start × 100. How to handle new customers in the period, calculate retention, and convert monthly churn to an annual figure.
- Business and ecommerce
How to calculate budget variance as a percentage
Budget variance % = (actual − budget) ÷ budget × 100. How to label variances as favorable or unfavorable for costs and revenue, with a department-by-department example.
- Business and ecommerce
Contribution margin ratio and break-even sales
Contribution margin ratio = (price − variable cost) ÷ price. Use it to find break-even sales: fixed costs ÷ contribution margin ratio. A worked example with a target profit.
- Business and ecommerce
How to calculate sales commission, including tiered rates
How to calculate sales commission at a flat rate, with tiered (graduated) rates, and with retroactive tiers, all worked on the same $62,000 of sales.
- Business and ecommerce
How to calculate market share
Market share = company sales ÷ total market sales × 100. Revenue share vs unit share, describing share changes in points, and relative market share.